Support

We read every message. Write to support@qadmlyapp.com and tell us what happened and which iPhone and iOS version you use.

Common questions

Why does the app ask for permission to send email?

Qadmly sends your application from your own Gmail account. It only asks for the permission to send email. It never reads, lists or changes anything in your inbox.

Where is my email after I send it?

Open Gmail and look in Sent. Gmail confirming a send does not confirm that the employer received or read it.

The status says "uncertain". What now?

Check your Gmail Sent folder before sending again, so you do not send the same application twice.

How do I delete my data?

In the app, open Profile → Settings → Your data. You can remove the saved CV, clear your history, or delete everything on your phone and sign out.

To also delete your private backup (profile, history and templates), open Profile → Settings → Account → Delete my account. This cannot be undone. Deleting the app alone does not remove the backup.

How do I disconnect my Google account?

Sign out in Settings, then remove Qadmly at myaccount.google.com/permissions.

Why does the app show ads?

Ads from Google AdMob help keep Qadmly free. They appear on some screens, such as History. We never share your CV, drafts, profile or Gmail data with advertisers. See Ads in the privacy policy.

How do I limit ad tracking?

On your iPhone, open Settings → Privacy & Security → Tracking and turn off tracking for Qadmly. You can also manage personalized ads at myadcenter.google.com.

How do I change the language?

Open Profile → Settings → Preferences → Language and choose System, English or Arabic.

Is the AI feature required?

No. It is optional. When you use it, the text you chose to improve and some of your profile details are sent to OpenAI. Your CV file is never sent. See the privacy policy.